The Connector That Created More Problems Than It Solved

I will fully admit that my title up there is a little hyperbolic. USB-C is largely better than the USB types it supposedly replaced, but when it comes to what USB-C promised to give us compared to the reality we got, it almost feels that for every problem it solved, it created two more.

While I happily use USB-C every day of my life, it just feels like it hasn’t lived up to the hype quite yet, and it’s not clear if it ever will.

The Promise of Simplicity

The whole point of USB-C is that it’s simple from the user’s point of view. You can’t plug it in the wrong way around and it’s fit both for data transfer and modern charging needs.

USB-C port, SIM card slot, and S Pen on the bottom of the Samsung Galaxy S25 Ultra. Justin Duino / How-To Geek

Basically, if you take two USB-C things and connect them with a USB-C cable, they should just work. That sounds like a connection utopia, but the reality is that things are way more complicated than that, and even the geekiest of geeks can get tripped up in the details.

A Connector Without Standards

A USB-C cable connected to both a Chromebook and Wacom drawing tablet. Patrick Campanale / How-To Geek

Here’s the problem: USB-C describes only the shape of the plug, not what it can actually do.

So just because two ports, or two cables look the same doesn’t mean they share the same features or capabilities. A port that looks identical on two devices could be a basic USB 2.0 connection on one and a full-blown Thunderbolt 4 port on another. Consider the first USB-C iPhones, where the non-Pro variants still only offer USB 2.0 through their USB-C ports!

To make matters worse, manufacturers don’t always tell you what you’re getting. Without digging into the specs (or trial and error), there’s no way to know whether that port supports fast data transfers, external displays, or anything beyond slow charging.

Charging Confusion

USB-C port with power delivery on the Hyper HyperDrive Flex USB-C hub. Bertel King / How-To Geek 

Power Delivery (PD) was supposed to make charging standardized, but in reality it’s a mess. Some devices only sip power, while others demand high-wattage adapters. Not every cable can carry the same amount of juice, either. If you grab the wrong one, your laptop trickle-charges instead of powering up.

That’s without getting into the various fast-charging standards that are proprietary and not part of the USB specifications. On smartphones it’s even worse, with various incompatible quick charge standards in competition with each other. At least any USB-C system will fall back on the lowest common denominator that all the parts in the chain supports, but that doesn’t help you understand why your phone is taking ages to charge.

Data & Video Roulette

MacBook Air on a wood table with a USB-C cable running from its ports to an external monitor display. David Schloss / How-To Geek

One of the coolest things you can do with USB-C is use it a a display output, but that only works if the port in question supports USB-C “alt” mode with DisplayPort over USB-C. Out of my four computers with USB-C, one of them doesn’t support DisplayPort over USB-C, and it’s very annoying because it meant I had to buy special mini DisplayPort cables just for that one computer.

The same goes for Thunderbolt 3 and later, which use the same physical connectors as USB-C, but the internal wiring and electronics are different. Usually Thunderbolt devices can fall back on USB, but some are Thunderbolt-only, and don’t forget you have to use a Thunderbolt cable too.

The Branding Fiasco

A chart showing the new USB cable logos. USB Implementers Forum

It feels like the USB Implementers Forum (USB-IF) just couldn’t make up their minds. Went from USB 3.0, to USB 3.1, and now USB 3.2 can be “Gen 1,” “Gen 2,” and “Gen 2×2.” Manufacturers rarely label ports and cables clearly, and even when they do, the naming is so unintuitive that most people just give up.

Now we’re at least looking at labels that just tell you the wattage and speed in Gbps, which is more intuitive, but assumes most buyers will understand what these numbers mean.

USB-A Is Still Here!

3.5mm headphone jack, two USB-A ports, an HDMI port, Ethernet, and a Kensington lock on a laptop. Ismar Hrnjicevic / How-To Geek

USB-C was released in 2014, which means it’s been more than a decade since this universal connector entered the market. Yet, USB-A is still everywhere. I know it takes time for a new standard to largely replace the old, especially for something as commonplace as USB, but at this rate we’ll be on a new connector post USB-C, and USB-A will still be knocking around in everyday life.

I have a drawer full USB-A to USB-C adapters, all of my laptops save for my MacBook have USB-A connectors, and new electronics (such as current-gen consoles) tend to have USB-A right next to USB-C, if they have USB-C at all. Which reminds me of the XKCD “Standards” cartoon. Where someone decides to make a new standard that will unify and replace all the competing standards, and then only succeed in increasing the number of competing standards.

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